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Connect a channel

The two ways RedPanda connects a social account today — OAuth or pasted credentials.

5 min read

Connect your agent today

Draft from chat, review in your calendar, and publish only what you approve.

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Where to start

Link your first network in Add Channel — OAuth redirect or credentials, depending on the platform.

Where: My Dashboard → Channels tab — click Add Channel at the top of the section, or use Add Channel on the current workspace card. You can open the same picker from the channel row.

Click buttons to connect a Social Channel

A channel is one linked social account — one X profile, one LinkedIn Page, one Threads login.

The calendar, post editor, analytics, and templates all need at least one channel before they can do anything useful, so connecting is the first step in a new workspace.

Pick the network you want. RedPanda picks the connection flow for that platform — you do not choose it yourself.

Open The modal to choose a channel to be conncted

The two connection flows

RedPanda currently supports two ways to connect. Which one you get depends on the platform, not on a setting in your workspace.

Let clients connect their own account

You do not need their password. Next to Add Channel on My Dashboard, click the link icon (Send Invite Link to connect channel).

Send Invitation Links

RedPanda copies an invite link to your clipboard (valid for one hour). Send it to your client. They open it, sign in on the platform, and the channel appears in your workspace.

See it in action:

Invite links work only for OAuth redirect networks. Platforms that need credentials pasted in a form are excluded — connect those yourself or ask the client to sign in to RedPanda and use Add Channel.

See Channel groups when you want client channels bundled and filtered together.

After you connect

The channel shows on My Dashboard with its avatar. Status badges on the channel grid summarize readiness:

StatusWhat it means
ReadyYou can schedule posts to this channel
Setup incompleteOAuth finished but you still need to pick a Page, channel, or account — click Complete setup
Refresh neededThe login expired or needs renewing — click Refresh connection
DisabledYou turned the channel off — use Enable channel in the menu to post again

If connecting fails

See Troubleshooting → OAuth and channel connect for Invalid state, provider token errors, CORS, and self-host Redis setup.

ProblemWhere to look
Connect errors after you approve on the networkOAuth and channel connect
Posts fail right after connectA post failed to publish — often API approval on the developer app
Blocked with a billing messagePlan cap — Cloud limits
Self-host: network always errorsSocial integrations and Help
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